Summary of key changes to T&Cs (fractional) | Connectd

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Summary of key changes to T&Cs (fractional)

These changes will become effective from January 22, 2026

  • Renewal options for longer-term subscriptions
    We’ve clarified how users with an initial subscription term of more than one year may renew onto a shorter-term subscription, if preferred.
  • Flexibility to extend program by mutual agreement
    The Terms now allow both parties to agree an extension where a user needs additional time to progress through their Pathway Subscription program.
  • Clearer fee structure and responsibility for fees
    We’ve clarified what the fees do and do not cover, and added a right to charge annual fees on a pro-rata monthly basis if a user’s payment method fails. Where relevant, the Terms confirm that payment demands for overdue fees may be enforced against a director participating in the user’s chosen Pathway Subscription.
  • Conduct requirements
    New provisions prohibit discriminatory conduct, with related indemnities to protect Connectd.
  • Clarifying professional use
    The Terms now confirm that services are purchased in a professional capacity and not as a consumer.
  • Clarification of Connectd’s role
    The Terms now clearly state that Connectd operates primarily as a networking platform and is not an employment agency or employment business. Users remain responsible for all legal, tax and regulatory obligations relating to any Non-Executive Director appointments, and will indemnify Connectd against any claims that such appointments create employment, worker or similar status.

These changes will become effective from December 4, 2025

  • Updated service descriptions (Schedule 1)
    We’ve updated the services included in each subscription tier (including academy details) and removed the legacy legal services, questionnaires, template contracts and legal/accountancy referral options. Each year of a Pathway Subscription now includes 3 hours of mentoring.
  • New mentor–mentee connection features
    The Terms reflect new functionality supporting mentor/mentee interaction, including how session recordings/transcripts may be used and managed by Connectd and users.